No one can get you to change the way you behave, other than yourself

Socrates never told one of his students that he was wrong, socrates asked another question, by carefully wording the question he encouraged his pupils to think out the problem and come up with the right solution.

Pretend that every person you meet has a sign around his or her neck that says MAKE ME FEEL IMPORTANT, not only you will succeed in sales, you will succeed in life

"Ability is what you're capable of doing,

Motivation determines what you do,

Attitude determines how well you do it"

When you ask someone to do something, take the time to explain why

How you say something is as important as what you say

Improve your judgement by disciplining yourself to consider the fundamentatls:

- Take time to think things through, Whenever you're faced with a problem, control the impulse to rush headlong into action. Reason things out first. Try to forsee how things might turn out.

- For each possible solution list the possible good, and bad, the costs, the risks, problems and objections that could arise.

- Be objective, look at the facts.

- Keep your preconceptions, prejudices and personal dislikes out of it. try to visualize the reactions of other people

if you were in their shoes, what would you think was the wisest thing to do

- Face the fact that criticism is inevitable

Expect Problems